TERMS & CONDITIONS
1. About Us
This website is operated by Sunshine Gifts (“we”, “us”, “our”).
Contact email: hello@sunshinegifts.co.uk
By using our website and placing an order, you agree to be bound by these Terms & Conditions.
2. Eligibility to Purchase
To place an order on this website, you must:
- be at least 18 years old
- provide accurate and complete information
- use a valid payment method
3. Products
We make every effort to display product descriptions and images accurately.
Please note that colours and appearance may vary slightly due to screen settings or packaging updates.
All products are subject to availability.
4. Prices
All prices are shown in GBP (£) and include VAT where applicable.
We reserve the right to change prices at any time without notice.
The price charged will be the price displayed at the time the order is placed.
5. Order Acceptance
After placing an order, you will receive an order confirmation email.
This email does not mean that your order has been accepted.
A contract is formed only when your order has been dispatched.
6. Payment
We accept payment through secure third-party payment providers, such as PayPal and Stripe.
We do not store your full payment card details.
7. Delivery
We aim to dispatch orders within the timeframes stated on our website.
Delivery times are estimates and may vary due to circumstances beyond our control.
We are not responsible for delays caused by courier services.
8. Returns and Refunds
Returns and refunds are handled in accordance with our Returns & Refunds Policy, which forms part of these Terms & Conditions.
Please refer to the Returns & Refunds Policy for full details.
9. Right to Cancel (Online Orders – UK Law)
Under the Consumer Contracts Regulations, you have the right to cancel your online order within 14 days of receiving your goods, without giving any reason.
Further details can be found in our Returns & Refunds Policy.
10. Items Excluded from Returns
For hygiene reasons, certain items (such as earrings and cosmetic products that have been opened, used, unsealed, or where hygiene seals have been broken) cannot be returned.
This does not affect your statutory rights.
11. Cancellation by Us
We reserve the right to cancel an order if:
- the item is out of stock
- there is an error in pricing or product information
If we cancel your order, we will notify you and issue a full refund for any payments already made.
12. Liability
Nothing in these Terms & Conditions limits or excludes our liability for:
- death or personal injury caused by negligence
- fraud or fraudulent misrepresentation
- any matter that cannot be excluded under UK law
We are not liable for indirect or consequential losses.
13. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Sunshine Gifts and may not be copied, reproduced, or used without our permission.
14. Privacy
Your personal data is handled in accordance with our Privacy Policy and Cookies Policy.
15. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time.
Any changes will be posted on this page and will apply to future orders.
16. Governing Law
These Terms & Conditions are governed by the laws of Scotland.
Nothing in these terms affects your statutory rights under UK consumer law.